Despite the various detours and construction surrounding the Canal Street Project, affecting the vein of travel between Milton and Bagdad, some residents are more than happy to go out of their way for small-town customer service.
"We are open for business as usual," said Postmaster Jan Haring, referring to the construction. "Though, there has been impact on business as usual."
The Postmaster said there has been a slight, noticeable decline in business at the Post Office on Forsyth Street. She said it could be a result of the construction restricting the main-line access to Bagdad. Or it could be the seasonal effect of summer, with a lot of families traveling out of town.
Haring said the clientele is mostly residential, but does serve business clients as well. A majority of the homes in Bagdad do not have a street-side mailbox, according to the Postmaster. Instead, they have a PO box at the small office at 4629 Forsyth St.
She became Postmaster in 2007 and has been with the Post Office for 23 years. She says she deals with the community on a daily basis and has delivered customer service using the golden rule.
"I have the best customers in the world," she said. "I just like to treat customers the way they would like to be treated."
Bagdad Post Office serves more than the surrounding village, though. Two employees run the operation that has been at the current location since it was dedicated in 1985. There are a multitude of reasons why customers choose to use Bagdad Post Office.
"They each have their own reasons," Haring said. "Some people are partial to smaller offices. Some people just feel more comfortable."
Denise Green-Bell, longtime Bagdad resident that has recently relocated to Virginia was back in town, dropping off a care package. She said she always preferred the Bagdad location because of its ease of parking and close location.
"It's convenient and you don't have to drive all the way to Milton," Green-Bell said. "It's got everything you need. And look at that---curbside parking."
There are a number of people in Milton that choose to pay a small fee and drive a little further to have a box and handle their business there. Jim Bock said he has his mail transferred. He said it was faster to drive to Bagdad from his residence in Milton, than it was to wait in line at the Milton Post Office.
"Milton is a royal pain in the butt," Bock said. "There's lines and the people up there are obnoxious. It's the pits."
He gave compliments to the Bagdad staff, saying they were happy and helpful. His said his main complaint with the Milton Post Office was he felt that the Milton staff didn't want to do their job.
"These people here are wonderful," Bock said. "And the lines are never more than four people long."
Information about the Bagdad Post Office:
Located at 4629 Forsyth St. in Bagdad
Hours of operation:
Monday - Friday 9:30 a.m. to 4 p.m.
Saturday 9:30 a.m. to 11:30 a.m.